Application and workflow
- Proposed inclusion
- Scheduled document-generation, business-profile and hosted-page application components.
- Excluded or conditional
- The wider WeBoost business and unrelated products.
DUAA Complaints Process
Put a practical complaints-process product behind your existing customer relationships.
Turn business details into a branded complaints-process pack and public contact page. A focused software opportunity for consultancies and agencies looking to add a repeatable service to their customer offering.
At a glance
- Best-fit buyer
- Privacy consultancies, website agencies and membership organisations serving UK businesses.
- Customer value
- Give customers a structured route from their business details to a usable document pack and public complaints-process page.
- Transaction options
- Software asset acquisition or a defined licence.
- Included in discussion
- Scheduled document-generation, business-profile and hosted-page application components.
The opportunity
Give customers a structured route from their business details to a usable document pack and public complaints-process page.
Explore the workflow
See the journey from start to finish.
Follow the key steps from the first input to the final outcome. Request a private demonstration focused on your requirements.
Describe the business
Capture the business details, branding and chosen complaints contact route.
Example journey
A sample advisory client supplies its trading name, brand and complaints contact.
Continue with the next step below.
Prepare the pack
Use the profile to prepare the process documents and website implementation wording.
Example journey
The same sample profile is carried through a document pack and website wording.
Continue with the next step below.
Publish and maintain
Review the pack and choose a hosted-page or customer-managed publication approach.
Example journey
The buyer reviews the sample pack and selects its publication and update process.
Your acquisition or licence
A clear scope from the outset.
Agree the assets, rights and delivery milestones before commitment, with the detail set out in the signed schedule.
View included assets, exclusions and conditions
Interface and supporting materials
- Proposed inclusion
- Specified seller-owned templates, interface, data schema and documentation.
- Excluded or conditional
- Customer information, provider accounts and third-party materials outside the agreed schedule.
Rights and delivery
- Proposed inclusion
- Defined licence or acquisition rights, with branding and delivery scope recorded in the agreement.
- Excluded or conditional
- Choose the customer audience, permitted branding and licence scope. The buyer's advisory service remains responsible for applying the documents to each customer's circumstances.
Agreed acceptance
- Proposed inclusion
- Agree a business-profile-to-reviewed-pack journey, hosted-page requirements and qualified review of the document content for the intended use.
- Excluded or conditional
- Buyer-specific delivery requirements and any continuing services are agreed separately in writing.
A straightforward acquisition or licence.
A defined setup and knowledge-transfer package, with a fixed transition period and clear responsibility for future template updates.
Explore the transaction structure that fits your business. Speak directly with the founder about the commercial fit and next steps.
Request confidential details →Explore your commercial scenario
What could this mean for your business?
Explore a software subscription offer for the businesses your organisation already serves.
Editable sample assumptions. Use your own figures. These examples are not forecasts, observed results or sale asking prices.
Illustrative annual gross software revenue
Formula: Subscriber businesses × monthly software fee × paid months.
Gross revenue before delivery, software, other costs and taxes; not net profit.
Discuss this scenarioDefine the deal
DUAA Complaints Process
Give customers a structured route from their business details to a usable document pack and public complaints-process page.
Included in the discussion
- Scheduled document-generation, business-profile and hosted-page application components.
- Specified seller-owned templates, interface, data schema and documentation.
- Defined licence or acquisition rights, with branding and delivery scope recorded in the agreement.
A clear handover
A defined setup and knowledge-transfer package, with a fixed transition period and clear responsibility for future template updates.
Scope and acceptance
Agree a business-profile-to-reviewed-pack journey, hosted-page requirements and qualified review of the document content for the intended use.
Choose the customer audience, permitted branding and licence scope. The buyer's advisory service remains responsible for applying the documents to each customer's circumstances.
Agree before commitment
- Application and permitted use
- Brand and domain scope
- Delivery and acceptance milestones
- Payment schedule and fixed support period
A proposed starting package
- Rights
- Acquire the scheduled seller-owned software assets, or license the defined workflow for your operation. Brand and domain rights are itemised separately.
- Exclusivity
- Acquisition and licence alternatives are priced separately. Any exclusivity is defined by the rights, market, territory and term in the agreement.
- Handover allowance
- A defined setup and knowledge-transfer package, with a fixed transition period and clear responsibility for future template updates.
- Payment structure
- A staged payment schedule tied to signed scope, agreed workflow acceptance and completed handover. Amounts and timing are agreed in the written offer.
Discussion terms, subject to the exact rights schedule, costed delivery scope and written agreement. These handover allowances begin after acceptance; implementation obligations and defect remedies are specified separately.
Proposed commercial scope. Final rights, price and delivery obligations are agreed in writing.
Discuss this package →Make an informed acquisition
Practical guides for buyers.
Compare acquisition with a new build, understand licence scope and assess a website portfolio.